Privacy Policy

Last updated: 12/7/2025

1. Introduction

Welcome to FlipHero ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and website.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

  • Email address
  • Password (encrypted)
  • Subscription plan details

2.2 Usage Data

When you use our extension, we collect:

  • Product extraction history (titles, prices, sources)
  • Number of listings created
  • Usage statistics (for plan limit enforcement)
  • Browser type and version

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your credit card information on our servers. Stripe's privacy policy can be found at stripe.com/privacy.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Authenticate your account
  • Process payments and manage subscriptions
  • Enforce usage limits based on your plan
  • Send important service notifications
  • Improve our service and develop new features
  • Prevent fraud and abuse
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using:

  • Supabase: Industry-standard database with encryption at rest
  • HTTPS/SSL: All data transmission is encrypted
  • Password Hashing: Passwords are encrypted using bcrypt
  • Access Controls: Row-level security policies protect your data

While we implement reasonable security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Stripe (payment processing), Supabase (hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us at support@fliphero.io

7. Cookies and Tracking

We use essential cookies to maintain your login session. Our Chrome extension stores your authentication token locally in your browser's secure storage. We do not use third-party tracking or advertising cookies.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

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